👋Who are we?

Ah, right! We should probably explain. In short, we're a group of enthusiastic humans who are building IT-only coworking spaces for IT humans across CEE. We started 8 years ago with 70 members. Now we are more than 1,000 and have freshly expanded to Budapest. ;)

We have audacious goals fueled by passion and we achieve them through craftsmanship and collaboration. Now you have the chance to join our incredible team and become Puzl CowOrKing's Community Guru!

🧙Your role?

We are looking for a highly organized person to coordinate, manage and execute the day-to-day tasks related to our coworking. The Community Guru will ultimately be in charge of improving the experience for our members by making sure that the little things in their daily life function smoothly. In simple words, this means you will be taking care of supporting the members, dealing with their requests…and, put your comfy shoes on as this is happening over multiple floors! You will also be responsible for welcome new potential members, showing them around and charming them into joining!

🛠️ What you probably will do

• Community support.
•Daily troubleshooting.
• Respond to reported issues.
• Floor Management.
• Handle daily random visits.
• Organise tours and handle them.
• Handling and filing docs.
• Talk to people that call us on the company phone. (It's not scary)
• Deliveries and couriers.

🔍 What that means

• You'll handle our daily communication.
• And our Help Desk.
• People call - You answer.
• They want to join.
• You help them.
• People join (yay).
• Introduce them to the coworking.
• Set them up.
• Tell them we have a cool Rooftop Community Hub.
• People have problems.
• They report them.
• You handle them.
• Either yourself.
• Or with help from our Maintenance and Cleaning teams.
• People expect deliveries.
• You make sure they get them.
• People receive guests.
• You help the guests find them.
• People make mess.
• You get our cleaning team on it.
• The coworking needs stuff.
• You keep track of it.
• And order it.
• We produce documents.
• You produce documents.
• Organize them.

🚫 What you probably won't do

• Write thousands of lines of code.
• Carry 300 kg team desks.
• Sit in 2 hour long boring meetings.
• Decide the shade of bricks in our next space.
• Browse 100 websites to find that one really nice coffee table.
• Sit around wondering how to kill time.

💡 What you need to be

• Organized.
• Multitasker.
• Tech-savvy.
• Efficient.
• Dynamic.
• Focused.
• Communicative.
• Easy-going.
• Helpful.
• Caring.
• Eager to learn.
• Team player.
• English-speaking (duh).
• Computer proficient.
• Like Word and Excel.
• At the very least.
• Bonus points if you know what a Helpdesk is.

🎁 Bonus points if you are

• Curious about the start-up ecosystem in Sofia…
…and not only.
• Have some sales experience.
• Know what a Helpdesk is.
• SCRUM lover.
• Open-minded.
• Joke-teller.
• Barefoot.
• Involved in the IT/Startup culture.

👥 Team & Growth

• You won’t be flying solo! Our supportive, creative crew has your back!
• There’s plenty to learn, chances to experiment, and room to unleash your full creative mode.
• We don't have bosses. We have team leaders.
• You will be a part of a team.
• Each team defines and organizes their work.
• We trust the team to execute it.
• We are all doers.
• We don't micromanage.
• We don't meddle.
• But we discuss.
• And we can help (If you want us to).
• We all make mistakes.
• But we don't deal in excuses.
• And we don't blame.
• We try to pinpoint the problem and remove it.
• If you fail once, it's fine.
• But we will expect you'll learn a lesson.
• And not repeat the same mistake twice.
• Scrum is what keeps us in check.
• And Jira is what keep us on track.
• We work like that.

🌟 Why join?

• You Matter. Your ideas count, your freedom is real, and we share knowledge, successes, and the load when it gets heavy.
• Top-Tier Coworking. Work in our award-winning office (Best Coworking in the CEE region → three years running!).
• Regional Network. Be part of Puzl’s CEE IT-hub network and connect with influential entrepreneurs and startup founders.
• Challenge & Reward. It can be demanding, but every challenge is fulfilling and drives real growth.

‍

📩 Drop us an email at careers@puzl.com